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Contact Us
Whether it’s a question about something we published or a business enquiry, we’re glad to hear from you.
Need help with a product you bought?
We are not the seller
BestTechTrend is an independent research and review site. We do not sell any of the products we write about. We take no orders, process no payments, hold no stock and ship nothing — which means we have no access to your order and no way to provide support for a specific product.
If you have bought something, the merchant or brand you bought it from is the only party who can help you. They hold your order, your payment and your warranty.
How to find the right support contact
Start with the order confirmation email you received when you bought the item. It contains the seller’s name, your order number and their customer service details — everything you need to get help quickly.
Search your inbox for:
- The product or brand name as it appeared at checkout
- The store you bought from — Amazon, Walmart, or the brand’s own website
- The words “order confirmation”, “your receipt” or “order number”
If nothing comes up, check your spam, junk or promotions folder — confirmation emails end up there more often than you would expect. Your card or bank statement will also show the merchant name that took the payment, which is usually enough to find their support page.
What we can and cannot help with
We can’t assist with
- Order status or tracking numbers
- Delivery, shipping or customs problems
- Refunds, returns, exchanges or cancellations
- Billing questions, duplicate charges or subscriptions
- Product setup, faults or technical issues
- Warranty claims and replacements
All of these are handled by the retailer or brand that fulfilled your order. Their contact details are in your order confirmation email.
We can help with
- Questions about a review, a score or how we tested something
- Corrections — if you think we got a fact wrong, tell us
- Media, press and licensing enquiries
- Brand and product submissions for future coverage
- Advertising and partnership enquiries
- Privacy and data requests, and anything about our policies
Use the form below, or email us directly. We read everything that comes in and aim to reply within two to three business days.
Work with us
If you represent a brand or product and would like it considered for coverage on BestTechTrend, get in touch. We are always looking at new products to test across the categories we cover:
- Cooling & portable air conditioners
- Heaters & heated apparel
- Bug & mosquito zappers
- Home security cameras
- Wireless earbuds & audio
- Smartwatches & fitness trackers
- Drones & optics
- Energy & electricity savers
Please tell us what the product is, what makes it different, and whether a review sample is available. Note that coverage is never guaranteed and is never conditional on a positive verdict — see our Advertising Disclosure for how our commercial relationships work.
Email us
General enquiries
Questions about our reviews, corrections, media, advertising and partnership enquiries.
[email protected]Privacy & data requests
Access, correction or deletion of your personal data, and opt-out requests under GDPR, CCPA and similar laws.
[email protected]Order & product support
Handled by the merchant you bought from, not by us. Check your order confirmation email for their contact details.
How to find your seller →Send us a message
For anything in the “we can help with” list above. Please don’t use this form for order or product support — we have no way to look up your order, and it will only delay getting you a real answer.